Terms & Conditions - The Dandys DerrynooseThe Dandys Derrynoose
048 37 531 045 | 028 37 531 045
Home Heating oil Prices
Stg.Per Liter.43.4 P
EuroPer Liter.49.9 P

Prices are for Home Heating Oil Collected from Our Yard In Derrynoose.

TERMS & CONDITIONS

 

Haulage Terms & Conditions for Pallet Drops

Our Pallet drops are done by tailgate and pallet truck and can only be set off on level/solid surfaces such as tarmac or concrete. Steep inclines etc, are also not suitable. Deliveries are made using curtain side lorries so you must ensure that you have an accessible area for the delivery. In each case the delivery driver will always set the pallet off at the most accessible location available.

The Dandys ( Derrynoose ) and their delivery partner ( Liam Connolly Road Freight ) aim to provide a first rate service throughout all aspects of our business. If you would like to contact us you can do so by post
or email;-

The Dandys ( Derrynoose ) Ltd, 5 Listrakelt Road, Derrynoose, Co. Armagh BT60 3DP
For order or delivery enquiries, contact our Office on 0044 048 37 531 045 from ROI or 028 37 531 045 from NI or email: sales@thedandys.ie

 

Making A Purchase

Contact us by telephone to place your order and make your payment by card. We will then refer you to our Haulier to make payment for the transport of your Coal.
Our secure trusted payment providers accept all major credit and debit card payments.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 

CANCELLATION

You can cancel an order prior to the loading of your order onto the delivery vehicle and obtain a full refund of any pre-payment. Our terms and conditions do not affect your statutory rights.

 

Shipping And Handling

Delivery will be by road haulier within Northern/Southern Ireland (**roadside delivery only).

Delivery is made by a lorry with tail gate. The pallet is transported on a pump pallet truck from the roadside to your driveway entrance. Due to the weight of the pallet they cannot be moved on gravel drives etc .- only on hard firm surfaces.

The driver is not responsible for handling the bags so please ensure that you have the labour available to do so.

If you can only be reached by sharp bends, narrow driveways etc. you must inform Connolly Road Freight when ordering, as alternative arrangements may need to be made.

If the driver is unable to gain access to your property or site, then your pallet will be returned to the nearest depot where you will have to make other arrangements at your own expense, or by agreement, set off at the nearest point of access to your property/site.

 

Delivery Schedule

We deliver your order right away. We will normally send your order to you within 3 working days. The haulier will contact you to book in a delivery 1 hour before.
Please Note: Delivery time may be extended due to unforeseen circumstances (i.e. challenging weather conditions etc).

Back Orders. If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

 

Tax Charges

For all orders 5% VAT is included.

 

Product

Coal is a natural product and in turn may vary in size, colour and in some cases quality. For this reason a FIRE GUARD / SPARK GUARD must be used at all times to guarantee safety.

 

Smoke Controlled Areas

Throughtout the UK & Ireland many smoke controlled areas are enforced,.For this reason we offer a full range of SMOKELESS FUELS. Burn only fuels listed in the section to ensure the laws & legislations are adhered to. Lists of smoke controlled areas can be gained from your local council or by clicking the following links;-
UK Guide to Smoke Controlled Areas – Click Here

ROI Guide to Smoke Controlled Areas – Click Here

 

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found
at http://www.hmso.gov.uk/si/si2000/20002334.htm.

We will only accept returns when:-

1. Items are faulty or not fit for sale through the fault of The Dandys ( Derrynoose) Ltd.
2. Goods are not received.
3.Goods that are accepted under our T&C’s will be done so on the terms of Credit Note.
Charges incurred by The Dandys ( Derrynoose) Ltd (return haulage, etc) shall be deducted from the credited amount, if the product has been sent back to us at no fault of our own.

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